Help Center

To post an RFQ, click on "Post RFQ" button in the navigation bar or visit the RFQ Marketplace. Fill out the RFQ form with your product requirements, budget range, delivery location, and contact information. Once submitted, verified suppliers will be able to view and submit quotes for your RFQ.

Verified suppliers on ZTRFM Market have been through our verification process, which includes business license verification, factory audit, and quality certifications. Look for the "Verified" badge on supplier profiles. You can also view their certifications and company information on their profile page.

Trade Assurance is our protection service that helps ensure your transactions are secure. If a supplier fails to meet the agreed terms (quality, delivery time, etc.), we provide compensation. Look for suppliers with the "Trade Assurance" badge for added protection.

You can contact suppliers through multiple channels: 1) Click "Contact Supplier" button on product or supplier pages, 2) Use the live chat feature, 3) Send an inquiry message, or 4) Call them directly using the phone number provided on their profile.

We support various payment methods including bank transfer (T/T), letter of credit (L/C), and secure online payment gateways. Payment terms are typically negotiated directly with suppliers. We recommend using Trade Assurance for added security on large orders.

Shipping time depends on the product, supplier location, and your delivery location. Typically, standard shipping takes 15-45 days for sea freight, 5-10 days for air freight, and 7-20 days for express shipping. Exact delivery times will be provided by suppliers in their quotes.